We offer free shipping on all domestic orders of $50 or more, after discount. Free shipping is 5-7 business days with United States Postal Service. Free shipping is not offered to Canadian customers at this time.
We accept domestic exchanges and returns within 30 days of receiving your order. Any merchandise considered worn or damaged upon return may not be refunded. We can only accept returns and exchanges from items purchased online from www.theapronsite.com. Request your Return Authorization Number by emailing firstname.lastname@example.org. NOTE: Returns will not be accepted back after the 30 day window and without prior approval.
We offer free shipping on all returns and exchanges. Contact us to receive your return shipping label. All exchanges are handled as new orders. If you wish to exchange an item, a brand new order would need to be placed. Please note that credit card refunds may take up to 10 business days depending on your bank's processing times. NOTE: Returns and Exchanges are at the customers expense for all Canadian customers at this time.
All aprons are machine washable and can be placed in the dryer (Our recommendation is low heat or air dry) or dried flat.
The time frame is noted on each product page and at checkout. We try to ship all in-stock orders that come in prior to 12:00 PM CST same day, but our policy is to ship in 2 business days. Some items are printed to order and labeled “ships in 2 business days.” You will receive a shipment tracking email when your order ships with estimated delivery time. Any questions at all regarding your order, please text customer care at 215.920.2825.
Please contact us immediately if you need to make a change to your order. Once orders move into the shipping process we are not be able to make changes.
The most common reason a payment is declined is that the billing address entered does not match the billing address on file at your bank for that credit card. Please contact your bank to confirm the correct billing address. Your billing address can be different from your shipping address.
YES! We will price match any of our competitors prices. If you are requesting a price match, please email us at email@example.com with subject line PRICE MATCH REQUEST.
Visa, Mastercard, American Express, Discover, Paypal Google Pay and Apple Pay are accepted when you place your order online. If you prefer to pay by check or money order, please call customer care to place your order.
Changing or cancelling your order is difficult to do since we ship from PA & GA warehouses. Please contact Customer Care asap and we will try our best to process your request for you.
Yes, we offer both services with very little minimum order requirements. Please head over to our Embroidery & Screen Print page for more information.
Yes, we accept Purchase Orders from School Districts. Please email your purchase order to firstname.lastname@example.org with subject: TheApronSite, Purchase Order | your company (school) name. Note: All purchase orders are Net 30 terms.
Yes, we generally always offer a 10% code on our site as well as our bulk pricing with the chance to save 25% off your order.